DOWHAT

DOWHAT is an all-in-one hotel platform that provides smart solutions for DX in the hotel and resort industry.

DOWHAT connects the guests, hoteliers, and management on one centralized platform. We provide cutting-edge service through apps, the web, and tablets throughout the hotel journey. Incorporated service by DOWHAT includes guest service, and the work collaborative tool, The Hotelier App, which enhances the work environment for employees including front office, housekeeping, F&B, back office, and maintenance, and it lastly provides qualitative analytical data for hotel management on the administration web. DOWHAT, the smart hotel platform, improves work efficiency by 40% through digital transformation in the hospitality industry.

DOWHAT empowers the service range through complete integrations with PMS, BMS, and RMS that leverage diverse operations of the ever-changing hospitality sector.

1. Guest Service: CRS, Smart check-in/out, E-registration cards, Keyless door, Smart order, IoT control, Concierge

2. Hotelier App: Smart order, housekeeping, messenger, Maintenance

3. Hotel Management:Revenue control, qualitative & quantitative statistics, contents management, marketing, HR DOWHAT is certified by the OPERA OWS License and ISO 27701, 27001, and currently operates with 42 hotels and 13,000 rooms in Korea since the company's establishment in 2021."